Gather the claim file
Connect photos, policy details, estimates and related case records.
Insurance verification
Put the whole claim in view.
Cross-check damage photos, video, claim records, estimates and prior evidence so reviewers can resolve discrepancies and move each claim forward.
Compare the sources
Identify mismatched assets, unsupported damage areas and missing views.
Route the next action
Request evidence or send an exception to a claims reviewer with source references.
Follow the evidence
See the checks.
Understand the next step.
Example workflow / Claim C-1036
Understand the claim in context.
01 / Evidence
Select a source to trace its findings.
02 / Findings
What agrees, what conflicts, what is missing.
Reported area is visible
The claim and image identify the same rear panel.
Estimate includes another area
The front bumper repair has no supporting photo in this case.
Close-up needed
Request a closer view to assess the reported damage.
03 / YOUR RULE
If an estimate includes an unsupported damage area, request evidence before approval.
04 / NEXT ACTIONRequest bumper evidence → Adjuster review
Illustrative records and outcomes. Your evidence requirements, decision rules and review thresholds define the workflow.
Make each review actionable
Focus on the exceptions that matter.
Unsupported repair items
An estimate lists a repair area that no submitted photo shows, so the workflow flags that line item and requests the missing evidence before approval.
Incomplete evidence
Claimants often send wide shots without the close-up a reviewer needs, so required views are checked up front and the specific missing angle is requested.
Review without context
Adjusters lose time reconciling photos, policy details and estimates held in separate systems, so every finding arrives with its source records attached.
Common questions
What evidence is typical in a claims workflow?
Damage photos and video from the claimant or a field adjuster, the claim and policy record, repair estimates and any prior claim or inspection evidence for the same asset. The workflow connects them into one case so each check has its sources.
What does a conflict or missing record look like in a claim?
An estimate that lists a bumper repair with no supporting photo, a close-up the reviewer needs but never received, or a claimed damage area that does not match the images. Each is kept visible with its sources and triggers an evidence request or an exception for an adjuster, never a silent pass.
How is pricing scoped for claims verification?
Claims workflows vary by evidence types, volume, integrations and review requirements, so they are scoped through a discussion of your process. Packaged vehicle inspections, appraisals and single-photo API checks keep their per-unit catalog prices on the pricing page.