Collect the delivery record
Bring photos, manifest details, scans and recipient instructions together.
Logistics verification
Know what happened at the handoff.
Connect delivery photos, shipment records, scan events and location context into a clear record of each shipment.
Cross-check the handoff
Compare visible parcels, recorded quantities and placement instructions.
Resolve the exception
Close complete records or ask for the specific evidence needed to resolve a discrepancy.
Follow the evidence
See the checks.
Understand the next step.
Example workflow / Shipment S-3081
Resolve the gap between scanned and delivered.
01 / Evidence
Select a source to trace its findings.
02 / Findings
What agrees, what conflicts, what is missing.
Placement follows instructions
The photo shows a reception handoff.
Parcel count differs
Two parcels are visible, but three were expected and scanned. The photo alone cannot resolve the difference.
Additional evidence needed
Request another view or recipient confirmation for the third parcel.
03 / YOUR RULE
If visible quantity differs from the manifest, open an exception instead of closing the delivery.
04 / NEXT ACTIONRequest confirmation → Delivery exception
Illustrative records and outcomes. Your evidence requirements, decision rules and review thresholds define the workflow.
Make each review actionable
Focus on the exceptions that matter.
Quantity discrepancies
Scan events say three parcels were delivered while the photo shows two, so the workflow opens an exception with both records instead of closing the delivery.
Unclear delivery context
A photo alone rarely shows whether placement followed the recipient’s instructions, so it is compared with the manifest, scan events and location context.
Fragmented dispute records
Resolving a delivery claim usually means pulling photos, scans and notes from different systems, so each handoff is kept as one source-linked record.
Common questions
What evidence is typical in a delivery workflow?
The delivery photo, the shipment record and manifest, scan events, recipient instructions and location or time context. Together they describe what happened at the handoff rather than what a single photo appears to show.
What does a delivery exception look like?
Three parcels scanned as delivered while the photo shows two, a placement that does not match the recipient’s instructions, or a shipment with no photo at all. The workflow opens an exception with the sources attached and asks for the specific evidence needed, such as another view or recipient confirmation.
How is pricing scoped for delivery verification?
Delivery workflows are scoped by shipment volume, evidence sources, integrations and review needs, so pricing follows a discussion of your operation. Packaged products such as single-photo API checks keep their per-unit catalog prices on the pricing page.